Which statement best describes the Cisco sales approach?
A. Understand the goals of the buyer.
B. Focus on Cisco technologies already in place.
C. Focus on fulfilling customer needs and help them generate value through stronger business outcomes.
D. Pay attention to details that the customer is sharing about their needs.
Answer: C
Which option is a recommended activity that is important for outcome selling?
A. Use a checklist to cover all renewal needs.
B. Have strategic value-based discussions with management.
C. Ask questions until you have filled out the required tool checklist.
D. Identify which services are associated with a Cisco product.
Answer: B
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